faq + policy ⋆˚✿˖°

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updated: 3/2/25

☆ Do you ship internationally?

At the moment I only ship to the US and CA but hopefully in the future I'm able to ship worldwide!

☆ How much is shipping to CA?

Shipping to CANADA starts at $15+ depends on size of the item!

☆ When will my item ship out?

Currently most orders are made to order, meaning processing/shipping time will take 2-6 weeks (sometimes sooner) unless it's a ready 2 ship item, please allow 5-7 days for your order to be processed and shipped :')

☆ What are ready 2 ship items?

Ready 2 ship items are pieces that are already made and come as is, items that are ready 2 ship include star messenger bags, and 1/1 items

☆ What is 1/1?

1/1 items are unique pieces that are only made once meaning they will not be restocked, unless stated otherwise!

☆ When will my order arrive?

After shipment orders should take up to 2 weeks to arrive depending on your location.

☆ I put in the wrong address what can I do?

If you notice your address is wrong on your order please make sure to email me within 24 hours to correct it.

☆ How often do you do drops/restock?

I try my best to drop every month but that's not always possible since I'm only 1 person so please be patient with me!

If you'd like to get updated on drops/restocks I recommend following my instagram, that's where I update the most! ^_^

**NOTE: ALL ITEMS COME FROM A HOME OF PETS, I TRY MY BEST TO CLEAN AND LINT ROLL AS MUCH AS I CAN BUT SOMETIMES THINGS TEND TO STICK, IF YOU ARE ALLERGIC TO ANY CATS/DOGS I STRONGLY SUGGEST NOT PURCHASING FROM ME <3**

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Policy

MOLDYWORLD is not responsible for lost or stolen packages. Please call USPS to resolve the matter.

Refunds/Returns

All sales are final.

MOLDYWORLD does not accept returns or exchanges If you have a problem with your order please email me or DM me on instagram ♡

BY PURCHASING FROM MOLDYWORLD YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS!!

Commissions

To get updated on commission openings make sure to follow my instagram @moldyworld